Managed VPS

We are proud to be offering Managed Services with our new VPS plans. Combine this with our Unlimited 30 days of Superb Assistance Program, and you can rest assured in your web hosting solution.

What is “Managed Services?” These are add-ons services that will enhance your VPS hosting solution with Superb Internet. It means you will have our expert ITIL certified staff there to help with maintenance of your hosting plan. We offer the following managed services for our VPS plans:

  1. Patches and updates (Linux and Windows)
  2. OS Hardening (Linux and Windows)
  3. Proactive Monitoring (Linux and Windows)
  4. Managed Backup (Windows only)
  5. Backup Options (Linux only)

For details check out our VPS pages and a 20% discount on all new VPS plans.

 

Top Five Reasons for Superb VPS

There are many hosting options online. However, not all are created equal. Many are resellers, which mean they are selling you someone else’s product. Now this is all well in good, if you don’t have any issue with your service. But it is good to know where you support is coming from.

So before I get to the list, I want to clarify a couple of things. Virtual Private Servers (VPS) is similar to shared and dedicated hosting, but not the same. In a shared hosting environment, you are sharing the resources (RAM, Processors, Disk Space, IP address, Bandwidth, etc.) of a dedicated server. Depending on the setup of the environment and the server, you could be sharing with 100s or 1000s of sites. Now do you want to share your birthday cake with that many people? VPS is a great alternative to purchasing your own dedicated server because you are not getting the costs associated with your own “dedicated” resources that you get with a server. With VPS, you get your slice of server – meaning you have your resources guaranteed. With Superb VPS plans, you can share your resources with as many 50 other sites to as few as eight. This allows for rapid growth and scalability.

Now the Top Five Reasons…

1. Burstable to Double Guaranteed RAM

One of the major advantages of a VPS hosting solution is the access to Burstable RAM. Each plan is design to meet the needs of client, providing guaranteed resources, but the access to Burstable RAM will allow for you to handle the unexpected. Each plan is set to double up your RAM when available up to 24GB of RAM.

2. Unlimited Technical Assistance

To make your first month a piece of cake (2nd cake reference, one more and I win a prize) we offer unlimited access to our technical staff. We know that this is the time when most customers need the most help, so we are there to answer any question you have from hardware to migration. We can even do the work for you with our support credits.

3. Your Choice of Discount

We offer 20% off upfront or three months free. It all depends on how you like to save money.

4. Top of the line Hardware & Network

We use Intel Dual Xeon 5620 Servers for our VPS platform with Raid 10 hardware, and connect it with our extensive IP backbone. Plus, our network is backed up with an industry leading 100% Network Uptime SLA.

5. Customized to Fit

From the size of our plans to billing options we allow you to build a hosting solution that fits your needs. We also offer a number of managed services from backup to proactive monitoring. You pick want you want, and we deliver. When you are ready to upgrade, we make it as simple with a few clicks from myCP®.

When consider VPS, make sure to compare before you buy. I have highlighted five reasons, but can promise you that when you choose Superb Internet, you will find more like Fantastic Reseller option, Full Root Access, Company-Owned equipment and much more.

 

Do I need VPS?

How do you really know if you need to upgrade to VPS? Most people think that their shared hosting solution will do the job, but often fail to read the fine print. If you are looking to expand your business, drive more traffic to your site or plan to host a large amount of media then there is a good chance that you will violate the terms of service with your shared hosting provider and should consider upgrading.

Here are some questions you should ask yourself before you upgrade to a VPS Hosting solution.

Do I have multiple sites? (XYZCompany.com, XYZCompany.org, XYZForums, etc)

Shared Hosting will allow for subdomains, but not multiple sites. VPS hosting will provide ample disk space for all your emails, data and sites, and will have the RAM and CPU to handle significantly more data and traffic.

Are you expanding your business?

Expansion usually comes with more business. A shared hosting environment severely limits your traffic, data and processing power; whereas, VPS allows for flexible resources. So if you are running a sale or have a popular app, you will have the resources you need to meet the sudden increase in demand. Just think all the sales Target lost when they launched their Missoni line, and the increased traffic crashed their site.

What kind of content will your site host?

When upgrading your site from basic HTML to dynamic content make sure you have the enough resources (CPU, RAM and Space) included in your hosting plan. Dynamic content will absorb your resources like a sponge. So if you are entry level shared hosting package, it is safe to assume your resources will get cut off. Most VPS hosting plans, even entry level, will accommodate dynamic content.

Is your site loading and running slow?

When speed is becoming an issue, then you are probably getting throttled by your hosting provider. Just like with smart phones owners using too much data and getting choked out by the service provider, web host attempt to keep things fair for all the sites on your specific server. VPS hosting will provide you with guaranteed and burstable RAM to help optimize your site for speed.

Do you need security and backup?

A major limitation of running a business from a shared hosting platform is the ability to ensure your data is backed up and safe. With VPS hosting, you have the option with many providers to add on any number of managed services. This provides you the peace of mind that shared hosting often lacks.

When looking to upgrade from Shared Hosting to VPS Hosting, make sure you find the package that best fits your needs. Check out our current VPS promotion, 3 Months FREE VPS with all plans.

Simple Comparison Chart

Shared VPS Dedicated
Shared RAM, Disk Space, and CPU Dedicated RAM and Disk Space, Shared CPU Dedicated RAM, Disk Space and CPU
NO Server Level Customization Server Level Customization Allowed Server level Customization Allowed
All Server level Software Pre-Installed Server Level Software (OS, cPanel, LAMP) pre-installation varies by provider Server Level Software (OS, cPanel, LAMP) pre-installation varies by provider
Full Customer Support Typically Provided Support Levels Vary By Provider Support Levels Vary By Provider
$ $$ $$$

chart from sixrevisions.com

What is VPS?


The best explanation of VPS I have ever been given was through an analogy. It should help you understand the basics.

Shared Hosting


 

Shared Hosting (also known as Web Hosting) is the Public Bus of the hosting industry. You will get to where you need to go, but the selected route might not be your ideal path. Plus, you will have to make all the stops along the way to pick up other riders. Shared Hosting has you share the overall resource of a server with a large number of clients. Since you share the server, you share the costs. Shared Hosting is ideal for low maintenance sites that don’t except high unmanageable traffic.

Dedicated HostingDedicated Hosting would be equivalent owning your own Car. You are able to get to Point A to Point B at your convenience. However, you are also responsible for gas and maintenance. Dedicated servers provide you all the resources of a server to use at your discretion. However, you are also responsible for all the maintenance and cost associated with ownership. Dedicated Hosting is ideal for businesses that need to be able to control and fully customize their servers to meet the demands of this company.

VPS Hosting

Virtual Private Servers (VPS) would be the Vanpool in this analogy. With a vanpool, a select number of participants share all the resource and cost of the van. This allows for efficient transportation without the inconvenience of a method like a bus. VPS is often the step between Shared and Dedicated Hosting because it offers many of the benefits of Dedicated without the limitations of Shared Hosting.

Affiliate Summit West

We just got back from the Affiliate Summit in Las Vegas. Not only did we managed to be productive in Vegas, but we were also able to squeeze in a little fun (Check out our CEO, Haralds, and VP of Human Resources, Jason with Question Mark Guy). Even though our feet and legs were tried – it was actually harder than I thought to stand for 10 hours – we were able to meet a lot of great people.

Superb Internet is still a strong and recognized brand, and this summit provided a great opportunity to showcase our product offerings – Dedicated Servers, Managed Hosting, VPS Hosting, Colocation, Web Hosting and our Reseller programs.

Tis’ the season

When is discount more than a deal? When that discount helps you make money. Superb.NET already boasts one of the best reseller programs in the industry. With rewards from referrals to graduated discounts that improve with performance. Resellers are even capable of generating up to $200K in revenue per year.

Now with the recent launch of the hosting industry’s first White Label cPanel Reseller Program, you are able to make the money and build your own brand. Superb.NET will do the background work, while you make the sales.  This can apply to any online based business you can think of (see blog post “Money, Money…” to read about a woman that makes $100K walking dogs). Superb.NET program include branded client panel, statements and free billing control panel. You can even add-on services where Superb.NET handles invoicing, unlimited 24/7 support and customer calls.

The best part about White Label cPanel Reseller Hosting; it is now 10% off on Superb.NET. All you need is the promo code RESELLER. How about 10% off to help you make money – a discount that is more than just a deal. Don’t hesitate because tis’ the season, but only until December 31, 2011.

 

 

Uptime SLA versus Downtime

Is there really a difference?

In the world of hosting, uptime is widely promoted to potential customers, and rightfully so.  If you are about to make an entrance into the online community, investing in a company that promises high uptime is paramount. Lost time equates to potentially losing sales, and no one likes losing money.

So the question is how do you compare between various uptime guarantees? A quick search reveals that Company A offers 99.5% Uptime Guarantee, Company B offers 99.9% Uptime Guarantee and Company C offers 100% Uptime Guarantee. It is important to know the differences behind these claims and the specifics behind a company’s Service Level Agreements (SLA).

To fully understand SLA, it is important to note the numbers that formulate the uptime percentage.    There are 8,760 hours in a calendar year.  Therefore, if Company A offers 99.5% Uptime SLA, the company can have roughly 44 hours of network downtime before you, the customer, is compensated. That is roughly two days, which would be horrible if Murphy’s Law kicked in (anything that can go wrong, does). Now with Company B, 99.9% seems great because you are looking at only about nine hours of downtime. A full business day; however, it could be still be quite costly. No one can predict every possible event that will impact one’s network; therefore, these companies make guarantees that provide a little “breathing” room for these unplanned events.

We are left with Company C, who offered a 100% Uptime Guarantee.  The company does recognize that unplanned events happen and that there are circumstances outside of everyone’s control.  The company does, however, promises that if the network does go down that there will be immediate compensation for the downtime period.  This is the very focus behind a company’s commitment to customer service. Company C recognizes your uptime is crucial to your business, and is ready to provide the support you need to be successful.

So when selecting a company to host your site or manage your servers, make sure you select a company that values you, the customer.

 


 

Money, Money, Money…MONEY

It is easy to create your own site with a number of free tools available online from Google Sites to Weebly. You can even a flash ready site can be created in minutes with Wix. However, running a web-based can be tough. When done right, you can find it to be quite lucrative like this $100K dog-walker. Seriously, who makes six-figures walking dogs, but a simple idea back with an effective website can do wonders for your pocketbook.

Now the market is evolving. We are more connected than ever. Did you know there have been a combined 500 million downloads of Angry Birds across all platforms in less than two years after launch? To put that into context, Facebook, took nearly six years to hit 500 million. Angry Birds is now advertising gold – from TV commercials to plush toys.

Obviously, not every business will be the next Facebook or Angry Birds. However, a successful business model is backed by a superb structure. Subtle hint…did ya catch that? Superb.Net has new White Label Reseller Hosting packages, which can handle all the billing so you can handle all the creative. This billing solution is branded with your company’s logo; your customers won’t know that it’s Superb doing the work. Add the Managed Billing option, and Superb.Net will manage the billing platform, invoices, 24/7 support and even call your customers for you as you. Hence the White Label. It is your brand, logo and company that the customer sees.

Whether you are just supplementing your income or your web-based business is your income, it is always best to “work smarter, not harder.” Can you guess which famous late 80s cartoon character said this in his origin story? You can Google it, but what’s the fun in that.

Remember there are a number of options available to improve your business…with Superb .NET’s White Label your billing can be one of them.