In the world of hosting, uptime is widely promoted to potential customers, and rightfully so.  If you are about to make an entrance into the online community, investing in a company that promises high uptime is paramount. Lost time equates to potentially losing sales, and no one likes losing money.

So the question is how do you compare between various uptime guarantees? A quick search reveals that Company A offers 99.5% Uptime Guarantee, Company B offers 99.9% Uptime Guarantee and Company C offers 100% Uptime Guarantee. It is important to know the differences behind these claims and the specifics behind a company’s Service Level Agreements (SLA).

To fully understand SLA, it is important to note the numbers that formulate the uptime percentage.    There are 8,760 hours in a calendar year.  Therefore, if Company A offers 99.5% Uptime SLA, the company can have roughly 44 hours of network downtime before you, the customer, is compensated. That is roughly two days, which would be horrible if Murphy’s Law kicked in (anything that can go wrong, does). Now with Company B, 99.9% seems great because you are looking at only about nine hours of downtime. A full business day; however, it could be still be quite costly. No one can predict every possible event that will impact one’s network; therefore, these companies make guarantees that provide a little “breathing” room for these unplanned events.

We are left with Company C, who offered a 100% Uptime Guarantee.  The company does recognize that unplanned events happen and that there are circumstances outside of everyone’s control.  The company does, however, promises that if the network does go down that there will be immediate compensation for the downtime period.  This is the very focus behind a company’s commitment to customer service. Company C recognizes your uptime is crucial to your business, and is ready to provide the support you need to be successful.

So when selecting a company to host your site or manage your servers, make sure you select a company that values you, the customer.

Our employees cite a variety of great reasons why they enjoy working for Superb, but don’t just take our word for it. Take some time out to get to know us through our recent interview at webhostingsearch.com, and if you like what you see then take a look at our open positions and see if you might be the perfect fit for our team.

Enkompass: It’s finally here…and we’ve got it! Announcing the addition of cPanel’s Enkompass, the first and only Windows hosting control panel that gives you the expansive features of cPanel/WHM. We’re excited to bring this powerful yet intuitive tool to Superb. Windows-based clients who want to take advantage of Enkompass’ exclusive leading-edge technology can click here to learn more.

**Enkompass requires Microsoft Windows Server 2008. If you haven’t yet upgraded your server, contact us for specials and discounts!**

We had a great time meeting our affiliate partners at Affiliate Summit West in Vegas earlier this year, and can’t wait for Affiliate Summit East, which will be held in New York August 15-17. We’ll be at booth RG2000, so come visit us for giveaways, contests, prizes—and most importantly, to find out how you can EARN MORE.

The Affiliate Summit is the biggest conference of its kind, specifically geared toward issues and topics relevant to affiliate marketers. You’ll find us at the Meet Market (kickoff networking event), in the exhibit hall at booth RG2000, between info sessions—we’re excited for this can’t-miss event and we’ll be we hope we’ll see you there!

Not a Superb affiliate yet? Here’s why you should join now:

Our program helps you start earning immediately—we have relationships with the premier marketing networks in the industry and offer both quick high-value payouts and recurring commission options (with uncapped earning potential) for referrals you send our way.

Superb features low-latency systems, a complete suite of managed services (security, backup, load-balancing, proactive monitoring), and a nationwide network of state-of-the-art data centers and IP backbone sites staffed by experts 24x7x365, for the ultimate in speed, performance, and reliability.

Get started now, or get more info about Superb’s Affiliate Program here.

There are many reasons why e-retailing professionals have made Internet Retailer Conference & Exhibition the nation’s largest e-commerce show, and they all have to do with exceeding the expectations attendees have about the information they’ll get, the contacts they’ll make and the service they’ll receive. Superb Internet is happy to attend and provide key information on the new GridIron Platform and how this system is revolutionizing the way large and small businesses conduct day to day operations

iPad 3G 16GB:
Drop your business card at our booth. A random winner will be selected and announced at 4:00pm Thursday, June 10^th. Winner must be present during the announcement to receive the price so make sure you are at our Booth 461!

Hexa-Core Server + 1 Year Colocation
Complete and submit the entry form to us. A random winner will be selected and announced on Wednesday, June 30th. Follow us on Twitter @SuperbInternet and Facebook page http://www.facebook.com/SuperbInternet to stay on top of the news!

See you at Booth 461! For more information about our services and offerings please visit www.superb.net.