Since 1996 we have honored our commitment to staying Ahead of the Rest®. We believe in leading the industry instead of following others, and have a number of industry firsts and innovations to prove it. We have also earned more awards than any other hosting company, ever.
From the very beginning, we've been building for the long term. We've built our infrastructure to endure and our data centers to be resilient. We have invested heavily in truly superior staff. That's because we intend for our business partnerships, and our customers, to last for the long term. Our customer success stories is proof of our commitment.
Whether you're purchasing a share on a single server or a whole rack of clustered servers—plus our full range of dedicated hosting options—we give you the best we've got. And your prices stay locked in, so you can count on stable monthly costs. No multiplying rates, no bait and switch.
We want to help your business grow. We're out to generate loyalty, not simply sales figures. Your needs, your desires, and your expectations are what fuel our efforts. By focusing on you, we constantly improve our range of services and the way we support operations.
After all, without you, there is no us! We realize that each and every customer is a close business partner, and treat you as such. One of our most significant advantages is our expertly trained, highly experienced staff, who are on-site live 24x7x365 at each one of our data centers. Whenever you call or submit a ticket online, you know that you will get an immediate response from an expert technician right on-site, right where your server—or servers—are located. You can always, without exception, speak directly to our on-site technicians by telephone. We have absolutely no outsourced, third-party technical staff, only experienced in-house support technicians.
That's why we offer our 100% Uptime Industry-leading SLA (one of our many industry firsts), and our 30 Day Money-Back Guarantee. We can afford to keep our promises, because every single aspect of our business is reliable—from the initial advice of our seasoned Sales Staff to the non-stop performance of our coast-to-coast infrastructure. Though we keep our client list confidential, you'd be surprised to learn how many major industry players have turned to Superb for the promises we keep by reading our success stories.
You may ask, why does it matter so much to us? Because our founder, Haralds Jass, was seeking just this type of service back in the mid-90's, and couldn't find what he needed. So he created it! And the vision he had in mind has been the driving force behind Superb ever since. Every aspect of the business has to meet his Superb Standard.
