Along with our committed customers, we believe that web hosting is more than just a web address and an IP address. Besides the latest servers, hardware solutions, ever-expanding bandwidth, and novel colocation packages, we emphasize the value of service. Without superior service, all the hardware in the world is just racks of machines.
Our technical care support staff is always available to you, 24x7x365. Because so many of our customers are internationally based, our staff works through the night, through the weekends, even through traditional holidays. (It's true: you can rest assured we're here Thanksgiving and July 4th keeping an eye on your servers!)
All three of our protected data centers provide fully redundant power, cooling, and networking to ensure 100% uptime in the event of power failures, weather disturbances, construction cuts, and unforeseen events.
Owning our own IP backbone is a huge benefit as our customer data travels coast-to-coast on our own network, exiting directly at the destination network more than 60% of the time. That means we can provide the most efficient routes and lower latency while minimizing overhead.
Don't forget, we've been in continuous service since 1996!
Plus, we offer data center outsourcing services.
We offer clients with specialized needs, customized colocation options (which include private cages on our data center floor), as well as self-contained data centers fully autonomous with their own backup generators, HVAC, and UPS systems inside our secure state-of-the-art facilities.
And we are the only hosting company to operate our own coast-to-coast IP backbone.
