Home Email General Information How do I configure my mail client?
How do I configure my mail client? PDF Print E-mail

In order to send and receive mail you will need to setup up E-mail client software on your computer. Some examples of common E-mail client programs include Outlook / Outlook Express, Eudora, Thunderbird (see below), and many others.


Setting Up POP3/IMAP Accounts:

(In the following examples, we use "example-site.com" in place of domain name attached to your mail account)


  • Incoming Server: mail.example-site.com
  • Outgoing Server: smtp.example-site.com (however, we still encourage to use your ISP's SMTP {e.g. smtp.comcast.net, smtp.bellsouth.net, etc.} if you can since it would be a lot quicker as it is closer to you - note not all ISP's mail servers will allow a relay)
  • Login: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • E-mail address or Return e-mail address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Under Outgoing Mail Server, ensure that the option "My Server requires authentication" is checked. Under Settings, ensure that "Use same settings as my incoming mail server" is checked.

 

POP/IMAP settings
Server: mail.superb.net (or mail.yourdomain.tld)
POP3 port: 110
IMAP port: 143
username: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
password: your chosen password
Authentication Method: Plain
Encryption: STARTTLS

SMTP settings
Server: smtp.superb.net (or mail.yourdomain.tld)
SMTP port: 587
username: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
password: your chosen password
Authentication Method: Plain
Encryption: STARTTLS


For Thunderbird (7.0) Users:


  •  To create a new account you click on tools > account settings > account actions (at the bottom of the page) > new mail setup.
  • When you input your E-mail setting it will search for the configuration settings for you. You will then need to click on manual configuration on the bottom left.
  • Change username to your full email address (ex. This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).
  • Then Re-Scan and click create account. A security notice will pop up. Click I understand the risk and create account.
  • This security notice is just the way thunderbird reads our email certificate and is not in fact a security problem. Then once the account is created you will have to go to the bottom of the left hand side toolbar in the account settings window and select outgoing server (SMTP).
  • Then click on the newly create account starting with smtp.example-site.com and hit edit. At the bottom of the popup window titled SMTP Server you need to change the username to your full E-mail address (ex. This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). Then your E-mail will be setup correctly.

 

That's it! Your E-mail client software should now be configured properly to send and receive e-mail. Be sure to consider carefully the option of whether to "Leave mail on the server", as this will allow you to check all your mail from more than one computer without fearing of it being lost if a computer crashes or is inaccessible, but this also can cause your mail to pile up, and if you receive a large amount of mail or have many sub-accounts that are using this option, you could find yourself nearing your quota much sooner than you would if all mail is downloaded locally and then deleted from the server.


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