Our management team is a unique blend of seasoned Internet professionals and world-class technology managers, who are rapidly transforming the Internet and raising the bar for quality in web hosting services. Besides pursuing excellence in their chosen professions, each person displays a range of unusual and diverse talents in their avocations, which actually dispel the "hemisphere mythology" of right- or left-brain dominance. Our Managers are both logical and creative, gifted both intellectually and physically—with the same intriguing range of interests manifested by all Superb staff members. From composing original music to practicing esoteric martial arts, we are a fascinating group by any measure.
Always Putting Customers First
Haralds is a perfectionist and an innovator, who counts on the strength of his subconscious to develop Superb's leading technologies. The first thing he does in the morning, and the last at night, is to check his e-mail account with Superb. He even keeps a notepad and pen by the bedside, and creates his To-Do list as he descends from full consciousness to sleep, taking advantage of every type of brain wave in the several hours he allows himself to fall asleep.
Harald's greatest interest is in how to make things work better and more efficiently. He looks at hosting technologies as tools and methods to achieve his desired goal: providing the best customer experience through optimal operational efficiency.
Prior to founding Superb Internet in 1996, Haralds created and operated an online interactive entertainment venture named Superb Entertainment (1994 - 1996). In an interesting twist of fate, it was the lack of hosting infrastructure for this effort that led to the launch of Superb Internet.
A native of Latvia, Haralds has studied Economics and European Intellectual History at the University of British Columbia. He enjoys traveling and outdoors activities, but issues related to the hosting industry are never far from his mind.
Providing Superb Quality
Since 1999, Ken Nunes has played an instrumental role in providing superior service to Superb's clientele. In his current highly esteemed role, Ken is responsible for overseeing managed dedicated services, various aspects of operations, sales, and ensuring a consistently high quality of service throughout.
From 1996 to 1999, Ken was a senior Service Manager with Rogers Communications. While at Rogers, he filled a number of service roles integral to the company's customer service success. Prior to joining RCI, Ken held management roles with the TDL Group and PepsiCo.
Ken graduated in 1987 from Simon Fraser University with a Bachelor of Commerce degree. He continues to further his understanding of the Internet through ongoing seminars and classes offered by both private and public education facilities. Ken is active with several local business groups and enjoys teaching others about the Internet and how it can help create additional revenue streams. And he is actually a serious hockey player for "The Mayhem" after-hours.
Creating Harmony for Superb Staff
Jason Wong joined the Superb Internet team in 2008, due to the rapidly increasing Human Resources needs in our fast-growing global company.
Jason's proven solid management skills take root in his previous positions in real estate, finance, banking, computing and human resource sectors. Among other things, Jason has managed HR departments and web development projects, as well as handled countless large real estate transactions.
"Be quiet and listen" is Jason's motto towards people management. Jason believes that a genuine open door policy is the best tool to achieve harmony amongst staff.
Jason completed his BA major in Economics and Liberal Arts at Simon Fraser University and later obtained his MBA with concentrations in Human Resource Management and Negotiation at Heriot-Watt University. A few of his secret talents include learning to play piano in less than one month of intensive study (he's now working on the Moonlight Sonata), and studying interior design in Italy and Canada to prepare for the massive renovation of a classic Tudor house—and of course coming in on time and within budget!
