Audited & Certified
To ensure you receive the best hosting experience, we strive to always improve our services from quality training of staff to continually improving our infrastructure. To prove it to you, we received numerous certifications by independent auditors who verified our quality of service.
Our Experienced Staff is ITIL Certified
ITIL advocates that our IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to our organizations on how to use IT as a tool to facilitate business change, transformation and growth.
The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling us to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits.
The five core guides
map our entire ITIL Service Lifecycle, beginning with the identification of customers needs and drivers
of IT requirements, through to the design and implementation of the service into operation and finally,
on to the monitoring and improvement phase of the service.
For more information on ITIL, visit www.itil-officialsite.com.
Our 3 World-class Data Centers are SSAE 16 Audited
The SSAE-16 Auditing Standard is an enhancement to the current standard for Reporting on Controls at a Service Organization: the SAS70. These updates bring companies up-to-date with new international service organization reporting standards: the ISAE 3402. SSAE-16 is now effective as of June 15, 2011. All organizations are now required to issue their Service Auditor Reports under the SSAE-16 standards in an SOC1 Report.
- The integrity of our data recovery facilities and data hosting solutions
- The security of our IT assets
- Our compliance with the Sarbanes-Oxley (SOX) Act of 2002 and other data privacy and data security compliance regulations
- Our overall IT compliance.
SSAE-16 ensures that companies, specializing in service, adhere to a strict set of international standards
set by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accounting (AICPA).
For more information on SSAE 16, visit www.ssae-16.com.
Our Organization is ISO 9001:2008 Certified & Registered
ISO 9001:2008 specifies requirements for a quality management system where an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements. We aim to enhance our customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
Being ISO 9001:2008 certified and registered means an independent auditor has checked that the processes influencing quality within our organization conforms to the relevant standard's requirements. The primary objective is to give our management and our customers confidence that we are always in control of the way we do things. An organization that engages an independent auditor or certification body to check their processes receives a certificate of conformity from the auditor/certification body. All three of our data centers are ISO 9001:2008 NQA certified as well. For more information on the ISO 9001:2008 NQA certification please download the pdf here.
For more information on ISO 9001:2008, visit www.iso.org.