ChapterCheats.com, one of the largest online repositories of cheats and walkthroughs for games for all platforms, was established in late 1999. Eelco de Frankrijker, ChapterCheats Founder, says: “We saw the need for an online game cheat central, as gaming consoles progressed to include PlayStation and Playstation 2, Nintendo 64, Dreamcast, Personal Computers, and Gameboy, yet there were no good websites available to help gamers. I started ChapterCheats as a way to take the knowledge I had gained and help my friends get the hints they needed to complete their gaming.”
Now Magazines, based in Waxahachie, TX, serves surrounding communities with its family of NOW Magazines, by providing citizens, businesses, and organizations of all types with its publishing circulation of a half-million readers.
Chris McCalla, Creative Director at Now Magazines, says that using the Superb Cloud gives Now Magazines the capacity to minimize their involvement with daily IT management and lets them focus on the business of publishing. “We use the Cloud for collaboration and file sharing tool for disparate personnel.” McCalla admitted that one of the most important business goals requiring success at Now Magazines is the challenge of picking the right IT infrastructure to run its media business. McCalla pointed out that the realities of physical space, hardware acquisition, replacement parts, running a server farm with all its costs in a traditional IT environment is not often practical for them. "That is where the Cloud helps us most."
Vancouver, BC-based Horizon DataSys, is a software development company that focuses on creating PC management, OS integrity, and instant restore solutions. Along the way they have created a few off-the-shelf products that they retail online as well as through a reseller channel. Horizon DataSys Inc’s commercially available products provide an insight as to their software development capabilities.
Horizon DataSys is currently redesigning its website and using the Superb Cloud to do all its pre-production application research, development, and testing for the project. According to James Suen, the Superb Cloud service is the perfect for for full application development and deployment lifecycle for its public facing website. He explains their web applications are implemented in a three-tier architecture consisting of an application server, web server, and database server, all used to disseminate information surrounding Horizon DataSys’ business. Using Superb Cloud allows Horizon DataSys to eliminiate the cost of ownership of any hosting hardware, and provides a highly predictable, fixed cost service, without compromising on the ability to scale and grow instantly, shall so be required at any point in the future. Suen likes the ease of use in provisioning computing resources as needed for his website redesign project workload.
Santa Barbara, CA-based advertising agency, the Hyatt Creative Group, has for more than a decade been helping other businesses create market strategies, develop brands, design web sites, and otherwise creatively markets products and services worldwide. HCG consists of a team of designers, developers, writers, and strategists on the cutting edge of technology. A long-time client of Superb Internet, HCG is using the Superb Cloud for beta testing of web clients.
Ben Hyatt says, "Superb Internet's banner is the intersection of the cloud, network, and hosting, and we've been partnering with Superb for years to achieve this. Thus it made sense to go with Superb for cloud services." Hyatt enjoys the Superb Cloud for its guaranteed and constant performance. He also likes the fact there is zero overselling of cloud resources here at Superb so he knows the computing resources in terms of actual core power that is highly available and ready for use on-demand at HCG. Being able to provision computing resources when needed instantly at the click of a button and having them guaranteed to outperform competitors was a key differentiator in choosing the Superb Cloud.
Employing InfiniBand™ network technology the Superb Cloud has been engineered to allow for internal speeds 40x faster the Gigabit Ethernet, so a client’s backend does not become a bottleneck for performance. In combination with Solid State Drives (SSDs) for high performance read/writes of storage data, the Superb Cloud consistently outperforms AWS, Microsoft Azure, and IBM Softlayer.
Z Data Tech helps clients to publish mobile applications, websites, and media content worldwide. Zeshan Bilal is the proprietor and he appreciates the Superb Cloud for the "nimbleness, diversification, and at the same time cohesion". He says the Superb Cloud dashboard makes it easy to create Virtual Machines and easy to back them up.
With the Superb Cloud providing the latest in modern distributed storage technology, with no bottlenecks and no single points of failure, alongside local storage-like performance, to provide true high availability (HA) 100% uptime service, Z Data Tech is worry-free in that their cloud instance is always available with automatic and completely transparent failover in case of any individual hypervisor failure.
Regarding the security concerns of the Cloud, Bilal says that Superb addresses customer security concerns because they publish service organization control (SOC) reports that are based on third-party examinations evaluating how Superb achieves compliance controls and objectives. In fact, Bilal can rely on Superb Internet’s security posture to boost his own.
TriageLogic, a leading health care company that creates start-of-the-art telephone medicine technology, based their business on practical experiences and a thorough understanding of the field.
Many busy private practices are in the need of a phone triage system, or a hospital seeking complete after-hours call center solutions, TriageLogic has a product to meet their needs, in the same way Superb Internet met the needs for us.
For their servers, they needed to build and install their own proprietary call center software. A platform that was designed by doctors, nurses and Ph’d. Superb had the right mix of hardware solutions to fit the bill.
TriageLogic services has grown since their time with Superb Internet since 2013 and just as the clients love that they can actually access the TriageLogic software remotely to make changes to their physician on-call schedule and to view patient notes and physician pages, they enjoy the 24/7 service from technical support and the customized solutions from their account rep, Jenny.
Random / Malice Entertainment, a Nashville TN-based music company, offers a blend of intense hardcore beats surrounded by gothic undertones. While the company is mainly focused on this particular genre of music, it also offers other musical elements catering to those who just loves to listen to great music.
After being with Superb Internet Corp. for 13 years, owner Chris Miller, still had great things to say about our working relationship together. Miller stated that “Every interaction I had with Superb Internet’s support team was handled swiftly and efficiently! But what impressed me the most was when I had a question, they took the time to answer it to my satisfaction! If I didn’t understand something, they would take the time to explain. That kind of customer service is rare and very much appreciated!”
It has been a pleasure working with Chris for over a decade now and we look forward to working with Random / Malice Entertainment for many more years to come. And while we take great pride in providing our customers with leading-edge technologies, it’s our customer service that really sets us apart from our competition.
Effective Performance Conversations, a personal development company, focuses on training individuals and businesses on the art of effective communications. Instead of providing the standard training classes, the firm prefers to simulate the real-world by conducting personal development courses in group settings using real actors to help enhance communications in any environment.
In addition to this, the company also offers other services to help elevate businesses to the next level, such as leadership preparation, HR support, and training on optimizing business systems and processes.
Owner, Dave Austin, said "Contrary to the norm, we view effective conversations as a skill rather than an intellectual concept, and skill acquisition is an iterative process. A perfect example of what I'm referring to can be seen with Superb Internet Corp. Every conversation that I've had with them was professional, courteous, and effective. Not only were my concerns addressed promptly but also the customer care received was first-class. I would expect nothing less from a reputable people-centric company which is why I've been a faithful customer for many years."
Dave has been a loyal customer of ours for over 8 years now and we're extremely proud of his accomplishments. His success story is truly inspirational and we know for a fact that he's an excellent communicator and leader just by speaking with him over the years. We wish him the best of luck on his entrepreneurial journey and we know that he'll help many people along the way!
Thank you. Superb has the quickest and most reliable ticket system that I know of. - John Krische
Great service! After about 7 years here, I'm still happy. - Ole Jul
As always, team jumps right in there and gets it done! Always such a pleasure working with Superb support. - Michael Henry
Absolutely amazing. These guys know their stuff! As always superb! - Louis Gualtieri, Jr.
Thank you for so patiently handling my fairly complicated request. You guys rock! Still ahead of the rest!!! - Innocent Gathungu
honesty and quickness to respond, is the key to good support. - Ravi Raheja
As usual a highly qualified and competent team. - Crocefisso D'ospina
The service your team provided was superlative in all respects. I was amazed! Thank you so much. - Ned Orrett
Your Response Time to the Support Request is your Strength, I wan to thank you for that. - Benigno Guerrero
Fantastic support as always - Ian Hamilton
Superb team did a Terrific job... misconfigurations happen in life and the way the teamed responded was wonderful. I did a lot of research on providers before decide to go with Superb and I look forward to building out our server needs with your company in future. Thanks again, have a Great weekend! Cheers! - Jarvis Joyce
Thank you all! You guys ROCK! - Jaysen Moore
You all are the best of the best! Thank you! - Anthony Griffin
Very prompt and helpful service. Much appreciated. - Paul Westley
Fast and accurate help. Thank you! - Alex George
She was superb! Attentive and quick. She solved my problem! Thank you Sheena! - Allen Reep
Precise technical instructions on how to resolve my issue. Great support as always - Chris Harrington
Really fast response; excellent solution. - Alexander Trevor
Immediate response that put my mind at ease. Thank you. - Helena Looby
Very Professional, communicated the issue clearly so that I could verify the issue and resolve it. - Chris Harrington
I've been with Superb for a long time and I have never been disappointed by the technical services staff. Keep up the excellent work! - Mike Belton
Another excellent turnaround! - Mike Belton
The response was much faster than I had anticipated. - Karen Umstattd
I am excited to get such a quick response to my inquiry, especially so early on a Sunday morning (EST) - Karen Umstattd
Again I am amazed at the speed of the reply... well done. - Richard Martin
Thanks for resolving this issue expeditiously! Still ahead of the rest! - Innocent Gathungu
You guys have hands down the fastest response and resolution time of any customer service team I know. - Nancy Helms Weeks
The proactive support and good communication make superb top notch. Thanks guys. - Andrew Walmsley
Great job!!! Everything taken care of within one hour! Love it! - Lynn Modranski
Thank you very much for your help. It has always been a good experience to ask you for help. Keep on with the good work! - Anouk Hoedeman
Thanks to all of you and for all the help that you have given me. - Charles Upton
Fast response and fast fix. Pleasant and polite as usual. - Ole Jul
Couldn't ask for any better service than this!! - Doug Hannah
Thanks, team! Always happy with your service. - Alan Gustin
It is comforting to know competent people are available when needed. Good to have you as part of the team. - Gary Millar
Always good results from Superb Support. Thanks! - Bernard Molek
Your customer service is amazing, and easily accessible.This was reason enough for me to leave my former registrar and switch to Superb! - Douglas Grant
Everyone handling this ticket has been great -- Transitioning between hosting plans is usually a pain, but the support engineers I've been working with have been awesome. - Charles Medley
As usual... congratulations for your excellent support! - Samuel Sosa
Great Job! Ticket completed within six minutes! I appreciate the quick response, it's all taken care of! - Lynn Modranski
Excellent handling. Wish all help teams worked as well as yours. - Rick Scorupski
Thanks. Prompt results are the norm with you guys. - Richard Berger
Greg has been extermely quick to respond, and he's knocking out all of my requests in near real-time... Kudos to him and the rest of the team at Superb support. Thank you. - Charles Medley
Awsome support, nothing can be better than this. Thanks a lot. - Shankar Nath
I am a newbie....I am driving your tech staff nuts. They are handling me perfectly, kindly and in a very timely fashion. I could not be happier that I chose superb. - Melanie Cannon
Superb assistance (pun intended). Knowledgeable and eager to help in short time. - Jacques Island
You guys are always great at troubleshooting. Thanks so much for your help! - Robert Cooney
Always excellent support and guidance. Thank you. - Chris Harrington
I am really happy working with the staff and all what they do to help and make things easy. - Graciela Ortiz
Super fast response and fixed problem within minutes. Thanks Travis and Superb.net team. - Omer Ashraf
Great service. I've come to expect it, but it's still nice to see. - Jonathan Rosenberg
Lightning FAST. Keep up the good work. - Wayne Eckert
Thanks a bunch for your prompt help by fixing a security issue. You rock! - Z. Destree
I have never seen a business with such consistently good customer service over the years... and I'm 55 and counting! ;-) Keep up the good work! - James Wells
As usual everything went soft and easy with your help!! So glad we work with you!! - Graciela Ortiz
Your customer service is much better than our former host. I would like to thank you for that. - Patrick Keeley
Excellent customer service. Thanks Superb.net and team. - Omer Ashraf
As always - fast and friendly!!! THANKS! - Lynn Modranski
Excellent, top of the class. - Sameer Abdul Rahiman
The entire staff has been very friendly (and flexible) as we got this project off the ground. Thanks! - Benjamin Hendricks
Absolutely great - quick response - identified issue was not on Superb's end, provided me with testing guidance and reference material website. - Chris Harrington
I have been delighted by responsiveness of your technical team! Bravo! - Larry Eisenberg
I've said it before and I'll say it again. You've got the best support staff I've ever experienced. Thanks again! - Rich Scorupski
Excellent! Love the quick response!! - Victor Sandoval
Quick replies with clear instructions. It doesn't get any better than that. Thanks to all. - Phil Bondi
Great support and within minutes of asking for help. - Carlos Villareal Kwasek
You guys are always super-responsive. We appreciate that. - Jeffrey Childress
Thanks for all your expert and quick help! - Marsha Thompson
Fast response - as usual! - Ole Jul
I always receive the very best from each and everyone of you. THANK YOU - Graciela Ortiz
Great job! Your tech team always responds fast. I appreciate that. - Alan Gustin
I love you guys! - Anthony Peiris
Over the last few years, the response time has improved alot. It was not 'bad' before, but it's 'superb' now. - Phil Bondi
Resolved! Love the quick support and detailed explanation! Thank you! - Eta Thia
Your support team is always helpful and fast to respond. Thanks for putting good people on the project. - Todd Martin
Are you guys using roller blades in the datacenter now? You move quickly! - Joel Gathercole
You guys are great! This is why I keep my business with your company! - Chris Hatchie
I could not suggest any improvement. Fast and friendly, and exactly what I needed. Kudos to the team in general and Brian specifically. - Richard Martin
I can never believe the fast and accurate service you folks give. You are the service providers that all other sites should aspire to emulate. - Richard Martin
Always satisfied with support provided by your technical support resources. - Chris Harrington
Superb has a really superb team. Great customer service, dedication and expertise. Thank you for the great support!! - Stephan Mitchev
You guys were on top of things. Quick replies and easy solutions. - Jacob Pozderac
I would not even consider another web hosting company as my experiences with you are always so positive. Thank you!!! - Diane Secor
Quick and effective. Thank you! - Marlyne Israelian
Thanks for the fast and quality support! - Shawn Rhoads
As always you folks are the best!!! - Ken Webster
I use 3 other hosting companies and none of the are as efficient as Superb.net. Speed is of the essence as they say and that is what Superb does. Great service. - Howard Barr
Your staff was very patient and knowledgeable. They helped us learn how to fish instead of just giving us fish. - Russel Piper
I love the support! Very responsive and the action taken to prevent any damage to the server and/or network under a DDos attack are superb! Keep up the great work guys! - Louis Gualtieri, Jr.
You cannot improve perfection, you can only pay her far more than she gets now and hope it is enough to prevent her being stolen away by evil corporate competitors. - John Zortman