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30 Day Unlimited Assistance

After 16 years in the hosting industry we understand how much of a hassle it can be to migrate your web site. That is why at Superb.net we give you 30 days of unlimited assistance (when you need it most) to ensure your switch to Superb goes smoothly. Our talented, certified engineers will gladly assist you with setting up and configuring your websites, email, applications and databases, so that you have no down time.

After the 30 days you still have access to our award winning regular support services including:

  • Account Management
  • Server Information
  • ADD/EDIT Reverse DNS
  • Migration Assistance
  • mySQL Database Management (optional)
  • Ordering/Adding New Services
  • Traffic Charts / Usage Warnings
  • Real-time Invoicing/Billing Information
  • Managing Domains
  • Server Port Monitoring
  • Support Requests
  • Automated Reboot Request
  • Hardware Problems/Checks
  • Resolution of Network Issues
  • Setup of Server Issues/Support
  • Server & Pre-installed Software Questions (not requiring work on server)
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