There is little to question why you should host with Superb Internet. We are one of the few web hosting businesses to offer a true 100% Uptime Service Level Agreement (SLA). Your websites are guaranteed to be up and running, without fail. Our state-of-the-art national data centers are fully redundant, providing you with superior connectivity with no single point of failure and ultimate performance speed. As our experienced technical staff is constantly proactive, there is very little that happens beyond our control!
Industry-Leading Core Network Infrastructure
Our core network and backbone connectivity consists of 11 sites located in 5 states from the east coast to the west coast. With direct connectivity to all major global Tier 1 backbones and major networks & ISPs, our network offers extremely low latency - and no packet loss-resulting in the best efficiency and performance available. Our network is fully redundant at every level and fault tolerant, designed with geography and history in mind to be able to withstand major disasters.
24x7x365 Monitoring by Experienced Network Admin
Our core network is monitored at all times by our experienced network administrators who are on-site 24x7x365 at each of our network operations centers. We set the highest standards when it comes to fulfilling our 100% network uptime guarantee. For this reason, we believe in full transparency. If we learn of a possible power interruption or if emergency maintenance is required, you will be notified. We have multiple back-up and disaster recovery plans in place, so that you never have to worry about the state of your servers.
You will be the first to hear of any events that might possibly affect your service through multiple means of communication such as SuperbCare on Twitter, your personalized control panel "myCP," the Superb Blog, our customer newsletter The Spearhead, and also e-mail and telephone access.
100% Network Uptime Service Level Agreement (SLA)
Superb Internet created a ground-breaking industry Service Level Agreement (SLA) to guarantee that our network will always be available and fully functioning, to ensure the security of your data. This includes no packet loss and below 3ms latency from us to our Tier 1 backbone bandwidth providers.
HopOne Internet Partnership
We partnered with HopOne Internet so we can provide our customers a true premium network, with customized solutions for high-demand operations. HopOne Internet maintains a high-performance national commercial transit IP backbone for top-level stability and reliability...the standards we require. IP transit services are available through our partner, HopOne Internet. Contact our sales team for more information or visit www.hopone.net.
Ahead Of The Rest®
- Industry-Leading Core Network Infrastructure
- Three SSAE 16 Audited Data Centers
- 24x7x365 Monitoring by Experienced Network Administrators
- 100% Network Uptime Service Level Agreement (SLA)
- HopOne Internet Partnership
Tour Our Network
Take our Data Center Tour to get the full picture of our core network sites, our strategically located data centers - directly connected to all major global Tier 1 backbones - and you'll understand more clearly how we can be so confident in our superior network performance. Since 1996 we've promised our customers - you, our business partners - that we will always stay Ahead of the Rest®. Thanks to our network and our people, we have kept that promise.