Welcome to Superbia!
We exist to support you, as a virtual community, as we all go about growing our web-based businesses. Our Customer Care and Technical Support teams get to know your name, your interests, and your needs. In fact, we want to know everything that is important to you, so we've created multiple avenues for two-way communication.
Troubleshooting Through Knowledge Base
Get extensive documentation for commonly-asked questions about web hosting and dedicated servers. Visit our Knowledge Base for helpful answers and solutions.
Phone Numbers
Main Support Lines
US & CAN: 1-888-354-6128International: 1-206-438-5887
International: 1-703-564-9887
Dedicated Server Customers
DCA2: 1-703-564-5401DCA3: 1-571-282-6401
SEA2: 1-206-438-5901
Start a Support Ticket
Even when contacting us by phone, we first advise you open a ticket through myCP® for our staff to reference. Once you are logged in, click on "Support Tickets" in the Support category, under Account Management.
- et: Believe it or not the Computing Standards and Regulations in the US originated from the UK... http://t.co/tYI1G0ApuH
- et: Question for Webmasters 4 Internet users Do you pay for your secure FTP client or do you use proprietary... http://t.co/DBgNLfibRM
- et: SSH tunneling on your #Hackintosh? http://t.co/lOc6a9IpjQ #MacoOSx http://t.co/hDa4hBe0hv
Response Within 30 Minutes!
Here's a look inside our ticket statistics
for 2011:
- Tickets Handled: 26,233
- Total responses provided: 66,230
- Total number of 'Rated' tickets: 5,159
- Average Ticket Rating: 8.6
- Here at Superb, it is our number one priority to provide our customers with unparalleled support. That is not just a goal, it is a commitment.
- Michael LeBoeuf
