When it comes to Managed Hosting, we give you the options to make the right choice for your hosting needs. We offer a range of award winning manage services, and even offer a 5-in-1™ bundle that will save you over 30%. If you need a more comprehensive managed host, we can even build out a fully custom solution to fit your exact hosting needs.
All of our SSAE-16 data centers are fully staff by our expert technicians 24 hours every day of the year. This allows us to provide 24/7 live support via phone and our ticketing system. We even give you full access to our techs during your first month with our 30 Day Unlimited Assistance program. Plus, every dedicated server some with a complimentary monthly vulnerability scan, which always keeps you in the know about your hosting solution. And with our Support Credit Program, you pay only for the support you need, when you need it.
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We believe it is vital for any business to get off on the right foot. So to ensure that your first month goes smoothly with us as your web hosting provider, we provide you with unlimited access to our expert support staff. Our 30 Days Unlimited Assistance link to service is available for all Dedicated and VPS hosting customers.
24/7 Live Support
Whenever and for whatever, our support staff is available to you for your hosting needs. Each data center is fully staff 24 hours every day of the year. Simply submit a ticket through your myCP® control panel, email or call, and a tech will be there to answer your question.
The first month is often when the most assistance is needed with your hosting environment. However we also recognize that you might need help later on. With our Support Credit program, you get the support when you need it.Server Support »
Server Support provides a fixed amount of credits to use for issues related to a specific server. Server Support credits do not accumulate and are only associated with a specific server.
Server Support - 4 Credits - $60/month
Server Support - 8 Credits - $110/month
Server Support - 16 Credits - $200/month
Customer Support »
Customer Support adds the purchased amount of credits to a pool tied to your account. Every month, the credit level you purchase accumulates and remains available to use across all your servers.
Customer Support - 4 Credits - $95/month
Customer Support - 8 Credits - $180/month
Customer Support - 16 Credits - $340/month
Priority Subscription »
Support tickets are taken care of in the order received. For a quicker response to your tickets, Gold and Platinum priority levels are available. Gold Priority ensures all tickets submitted to us are designated as a higher priority over our customers without Gold Priority. Platinum Priority ensures all tickets submitted to us are designated with the highest priority.
Gold Priority - $75/month
Platinum Priority - $150/month