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Business Continuity
Software as a Service
eCommerce Hosting
Media Hosting
Web Solutions
Server Clustering

Business Continuity - So Your Data Can't Disappear

If you need your mission-critical data to be always available, no matter what happens, you need our Business Continuity solution.

Business Continuity eliminates single points of failure by ensuring your hosted environment is fully-redundant, from the network level to individual servers. Our experienced team of engineers analyzes your IT environment and constructs a customized Business Continuity solution that best fits your needs. Superb ensures that your data is kept safe with a reliable, fully-redundant, infrastructure regardless of power failures, high demand, etc.

Full Redundancy

Business Continuity starts with our core network and backbone connectivity, which are fully fault-tolerant, even able to withstand major disasters. Ask our experts for a consultation on Mission-Critical Hosting Configurations as well as a Disaster Recovery Plans.

Continuous Data Protection

We offer high-performance backup servers using R1Soft Continuous Data Protection (CDP) technology. CDP's asynchronous replication takes place automatically and may be set to run as often as every 15 minutes. R1Soft CDP Backup Server uses Block-Level Delta Storage, ensuring efficient space usage and allowing you the option to set customized data retention policies.

Server Clustering

We have over 16 years of experience offering high-availability (HA) Server Clustering solutions for your hosted infrastructure. Our Server Clustering solutions offer redundant nodes to allow failover should a single node become unavailable. This means that your service will remain uninterrupted even if one of your servers experiences hardware failure.


Upgrade Options

Additional R1Soft Agent License

For every server you want backed up on your backup server, a R1Soft Agent License is required.

R1Soft MySQL

The MySQL add-on allows you to perform continuous backups of MySQL tables.

R1Soft Archive

The Archive add-on allows you to archive files in an open standard format like ZIP or TAR which you can store off-site. This is useful when you want to keep backup files longer than the standard retention period.

Sample of Business Continuity Solution

Software as a Service (SaaS)

We provide a scalable and reliable infrastructure for developers who want to host their applications. With a combination of our guaranteed network uptime and managed services to provide the most secure environment, we provide ISVs the infrastructure needed to expedite applications to market.

SaaS is a software deployment model that is the preferred alternative to traditional, on-premise applications. This model allows you to focus on the details of your growing business without worrying about the deployment or management of the necessary software-which results in reduced overhead costs. SaaS requires applications to be available 24/7 without fail.

An important element of hosting SaaS, ISV, and ASP projects is appropriately planning for high-growth by making it easy for businesses to function. Hosting solutions, focused on applications, are designed to enhance your customers' experience, no matter how many users you have.

Having a reliable hosting partner is crucial to the success of your business. With over 16 years of leading-edge experience, we are the hosting partner you can count on to manage your servers and to ensure that all your applications are always available.


Sample App Server Configuration

Magento Hosting Solutions

Magento Shared is the open source Magento e-commerce shopping cart system running on our shared servers. This offering is intended for low-traffic sites. For enterprise sites, use our fully optimized version of the Magento open source e-commerce shopping cart system for use with our dedicated server offerings. We've taken the Magento codebase and fully optimized it to conserve resources and run faster on our dedicated servers.

ORDER Choose your Dedicated Server then select Magento on the order form

Why Optimizing your Server is Important

We tested numerous server configurations and compared the performance of each server in an optimized Magento and unoptimized Magento environment. Based on our data, our optimization more than quadruples the number of requests servers are able to handle (4.7 times more), and improves the response time by 44%.

Compared to competitive eCommerce software platforms, Magento has been criticized as being more resource intensive as the number of product SKUs grow and the number of traffic accessing the site increases. The major benefit of Optimized Magento is increasing your revenue potential of your online store. Optimizing your server will result in a quicker response time and faster access to data to give a better end-user experience. An out-of-the-box installation of Magento is very inefficient, and our tests conducted show our optimization methods will improve the performance of your server significantly.

Why Superb is the #1 Magento Host

We've taken the Magento product to the next level by fully optimizing the configuration. Now, using a number of innovative techniques, we've cut down Magento's shopping cart processor utilization tremendously. So not only do you have the benefits of Magento's award-winning user interface, you also have almost unlimited ability to grow, basically unhindered by the standard "out-of-the-box" configurations, thanks to our optimized implementations of Magento.

Test results of Optimized Magento

Magento is emerging becoming the most widely used eCommerce software platforms for online merchants. This is due to the flexibility of this eCommerce platform to allow customization of your online merchant site as well as being able to control the flow of how products are ordered online.

Memorable Media Quality

No one likes waiting a long time to watch online videos. When it comes to streaming your media content, you want to give your users the best quality experience possible.

At Superb, we can help you deliver your web media content quickly. Our rich-media hosting solutions focus on performance, availability, and delivery.

As demand for quality media content (like high-definition video) increases, providing a rich, fast media experience is more challenging than ever. Customers expect your media to be available all the time. Our staff can help your business apply a cost-effective redundant strategy for your media hosting.


Sample Media Solution

Leading Web Solutions

Regardless of whether you run a blog, a web 2.0 site, or a web application, what you ultimately need from your web hosting partner is 100% uptime.

While you concentrate on growing your site and business, you do not want the hassles and distractions of managing your servers. Our Managed Hosting Web Solutions includes a team of highly experienced IT professionals so you don't have to worry about hardware and infrastructure.

Your Managed Hosting Team starts with designing and deploying a customized hosting solution based on your project needs. We give you the flexibility to choose from the wide range of servers we stock in inventory. From there, your Managed Hosting Team sets up key managed services designed to secure your servers and a backup solution so your data is optimally protected. As your business grows, your dedicated Technical Account Manager is always available to consult with you on your hosting infrastructure, to ensure that your website performs reliably, impressively, and without fail.


Sample Web Solution

Server Clustering

Our network topology consultants have years of experience designing and deploying complex architectures for companies ranging from small businesses and government agencies, to ISV's and SaaS companies.

Below are three different server clustering scenarios we recommend. Each of the following hosting scenarios is specified for high-availability and optimal performance allowing your service to run uninterrupted. Server Cluster solutions include our managed hosting team configuring a redundant, failover environment which includes data replication to ensure your data is always synchronized among your servers.

Scenario 1 »

High traffic website with read-intensive database requests. View Diagram/Specs

Scenario 2 »

High traffic website with redundant web, application and database servers. View Diagram/Specs

Scenario 3 »

Mission-critical business application with high performance, high availability, and disaster recovery requirements (SaaS/ASP providers ISV's). View Diagram/Specs

Service Guarantee

We work closely with you to ensure that your hosted infrastructure meets and exceeds all your business requirements, for traffic fluctuations, application performance, storage, disaster recovery, and security.


Great assistance (as always) from the superb SUPERB team!

- Joe M.

Thanks for taking care of things. Thejai and Joe were outstanding and delivered the level of support I've come to take for granted working with y'all.

- Jason C.

Thanks to Gargi, for fast response and eventually the server came back up.

- Sarah A.

The situation was cleared up within a matter of hours. My thanks to: M. Stewart.

- Thomas H.

Travis provided excellant and rapid support as usual! This is why I set up all of my web clients with Superb for hosting.

- Jon S.

Quick response with the correct answer!

- John S.

Thanks for taking care of things. Thejai and Joe were outstanding and delivered the level of support I've come to take for granted working with y'all.

- Jason C.

Being the owner of a small business and not an IT professional, I am very grateful to Superb's technical support staff. Most recently they quickly and professionally helped me understand and upgrade my websites to SSL certified. Thanks so much.

- Charles A.

Outstanding effort and support with a confusing situation. Looking forward to a long relationship with Superb.

- PJ M.

Thank You very much for running all the way to a satisfactory end on this issue. It's a pleasure having a host and registrar that will step up and provide this kind of support when needed.

- Sam A.

Travis provided excellant and rapid support as usual! This is why I set up all of my web clients with Superb for hosting.

- Jon S.

The ticket was handled quickly, and everything worked as expected on the first try!

- Vern S.

Thanks for quick and helpful info and tips. That's why I stay with Superb.

- Wayne L.

The people at Superb have always been great to work with. Nathan gave the right direction on something that did not turn out to be a Superb problem and Travis got my site back up and running for me when I crashed it by trying fixes recommended elsewhere. No idea why it crashed the site, as restoring the original CSS code didn't take things back to where they were; but Travis got that problem resolved, too.

- David H.

Outstanding effort and support with a confusing situation. Looking forward to a long relationship with Superb.

- PJ M.

VERY quick response and resolution. Cole Orr & Travis West did a great job. Thanks for being so Superb!

- Danna H.

Thank you. Superb has the quickest and most reliable ticket system that I know of.
- John Krische
Great service! After about 7 years here, I'm still happy.
- Ole Jul
As always, team jumps right in there and gets it done! Always such a pleasure working with Superb support.
- Michael Henry
Absolutely amazing. These guys know their stuff! As always superb!
- Louis Gualtieri, Jr.
Thank you for so patiently handling my fairly complicated request. You guys rock! Still ahead of the rest!!!
- Innocent Gathungu
honesty and quickness to respond, is the key to good support.
- Ravi Raheja
As usual a highly qualified and competent team.
- Crocefisso D'ospina
The service your team provided was superlative in all respects. I was amazed! Thank you so much.
- Ned Orrett
Your Response Time to the Support Request is your Strength, I wan to thank you for that.
- Benigno Guerrero
Fantastic support as always
- Ian Hamilton
Superb team did a Terrific job... misconfigurations happen in life and the way the teamed responded was wonderful. I did a lot of research on providers before decide to go with Superb and I look forward to building out our server needs with your company in future. Thanks again, have a Great weekend! Cheers!
- Jarvis Joyce
Thank you all! You guys ROCK!
- Jaysen Moore
You all are the best of the best! Thank you!
- Anthony Griffin
Very prompt and helpful service. Much appreciated.
- Paul Westley
Fast and accurate help. Thank you!
- Alex George
She was superb! Attentive and quick. She solved my problem! Thank you Sheena!
- Allen Reep
Precise technical instructions on how to resolve my issue. Great support as always
- Chris Harrington
Really fast response; excellent solution.
- Alexander Trevor
Immediate response that put my mind at ease. Thank you.
- Helena Looby
Very Professional, communicated the issue clearly so that I could verify the issue and resolve it.
- Chris Harrington
I've been with Superb for a long time and I have never been disappointed by the technical services staff. Keep up the excellent work!
- Mike Belton
Another excellent turnaround!
- Mike Belton
The response was much faster than I had anticipated.
- Karen Umstattd
I am excited to get such a quick response to my inquiry, especially so early on a Sunday morning (EST)
- Karen Umstattd
Again I am amazed at the speed of the reply... well done.
- Richard Martin
Thanks for resolving this issue expeditiously! Still ahead of the rest!
- Innocent Gathungu
You guys have hands down the fastest response and resolution time of any customer service team I know.
- Nancy Helms Weeks
The proactive support and good communication make superb top notch. Thanks guys.
- Andrew Walmsley
Great job!!! Everything taken care of within one hour! Love it!
- Lynn Modranski
Thank you very much for your help. It has always been a good experience to ask you for help. Keep on with the good work!
- Anouk Hoedeman
Thanks to all of you and for all the help that you have given me.
- Charles Upton
Fast response and fast fix. Pleasant and polite as usual.
- Ole Jul
Couldn't ask for any better service than this!!
- Doug Hannah
Thanks, team! Always happy with your service.
- Alan Gustin
It is comforting to know competent people are available when needed. Good to have you as part of the team.
- Gary Millar
Always good results from Superb Support. Thanks!
- Bernard Molek
Your customer service is amazing, and easily accessible.This was reason enough for me to leave my former registrar and switch to Superb!
- Douglas Grant
Everyone handling this ticket has been great -- Transitioning between hosting plans is usually a pain, but the support engineers I've been working with have been awesome.
- Charles Medley
As usual... congratulations for your excellent support!
- Samuel Sosa
Great Job! Ticket completed within six minutes! I appreciate the quick response, it's all taken care of!
- Lynn Modranski
Excellent handling. Wish all help teams worked as well as yours.
- Rick Scorupski
Thanks. Prompt results are the norm with you guys.
- Richard Berger
Greg has been extermely quick to respond, and he's knocking out all of my requests in near real-time... Kudos to him and the rest of the team at Superb support. Thank you.
- Charles Medley
Awsome support, nothing can be better than this. Thanks a lot.
- Shankar Nath
I am a newbie....I am driving your tech staff nuts. They are handling me perfectly, kindly and in a very timely fashion. I could not be happier that I chose superb.
- Melanie Cannon
Superb assistance (pun intended). Knowledgeable and eager to help in short time.
- Jacques Island
You guys are always great at troubleshooting. Thanks so much for your help!
- Robert Cooney
Always excellent support and guidance. Thank you.
- Chris Harrington
I am really happy working with the staff and all what they do to help and make things easy.
- Graciela Ortiz
Super fast response and fixed problem within minutes. Thanks Travis and team.
- Omer Ashraf
Great service. I've come to expect it, but it's still nice to see.
- Jonathan Rosenberg
Lightning FAST. Keep up the good work.
- Wayne Eckert
Thanks a bunch for your prompt help by fixing a security issue. You rock!
- Z. Destree
I have never seen a business with such consistently good customer service over the years... and I'm 55 and counting! ;-) Keep up the good work!
- James Wells
As usual everything went soft and easy with your help!! So glad we work with you!!
- Graciela Ortiz
Your customer service is much better than our former host. I would like to thank you for that.
- Patrick Keeley
Excellent customer service. Thanks and team.
- Omer Ashraf
As always - fast and friendly!!! THANKS!
- Lynn Modranski
Excellent, top of the class.
- Sameer Abdul Rahiman
The entire staff has been very friendly (and flexible) as we got this project off the ground. Thanks!
- Benjamin Hendricks
Absolutely great - quick response - identified issue was not on Superb's end, provided me with testing guidance and reference material website.
- Chris Harrington
I have been delighted by responsiveness of your technical team! Bravo!
- Larry Eisenberg
I've said it before and I'll say it again. You've got the best support staff I've ever experienced. Thanks again!
- Rich Scorupski
Excellent! Love the quick response!!
- Victor Sandoval
Quick replies with clear instructions. It doesn't get any better than that. Thanks to all.
- Phil Bondi
Great support and within minutes of asking for help.
- Carlos Villareal Kwasek
You guys are always super-responsive. We appreciate that.
- Jeffrey Childress
Thanks for all your expert and quick help!
- Marsha Thompson
Fast response - as usual!
- Ole Jul
I always receive the very best from each and everyone of you. THANK YOU
- Graciela Ortiz
Great job! Your tech team always responds fast. I appreciate that.
- Alan Gustin
I love you guys!
- Anthony Peiris
Over the last few years, the response time has improved alot. It was not 'bad' before, but it's 'superb' now.
- Phil Bondi
Resolved! Love the quick support and detailed explanation! Thank you!
- Eta Thia
Your support team is always helpful and fast to respond. Thanks for putting good people on the project.
- Todd Martin
Are you guys using roller blades in the datacenter now? You move quickly!
- Joel Gathercole
You guys are great! This is why I keep my business with your company!
- Chris Hatchie
I could not suggest any improvement. Fast and friendly, and exactly what I needed. Kudos to the team in general and Brian specifically.
- Richard Martin
I can never believe the fast and accurate service you folks give. You are the service providers that all other sites should aspire to emulate.
- Richard Martin
Always satisfied with support provided by your technical support resources.
- Chris Harrington
Superb has a really superb team. Great customer service, dedication and expertise. Thank you for the great support!!
- Stephan Mitchev
You guys were on top of things. Quick replies and easy solutions.
- Jacob Pozderac
I would not even consider another web hosting company as my experiences with you are always so positive. Thank you!!!
- Diane Secor
Quick and effective. Thank you!
- Marlyne Israelian
Thanks for the fast and quality support!
- Shawn Rhoads
As always you folks are the best!!!
- Ken Webster
I use 3 other hosting companies and none of the are as efficient as Speed is of the essence as they say and that is what Superb does. Great service.
- Howard Barr
Your staff was very patient and knowledgeable. They helped us learn how to fish instead of just giving us fish.
- Russel Piper
I love the support! Very responsive and the action taken to prevent any damage to the server and/or network under a DDos attack are superb! Keep up the great work guys!
- Louis Gualtieri, Jr.
You cannot improve perfection, you can only pay her far more than she gets now and hope it is enough to prevent her being stolen away by evil corporate competitors.
- John Zortman